Computaworks packages
Choose a starting point for ongoing IT support, then let us tailor the scope to your people, systems and priorities.
Indicative starting prices in GBP per supported user, per month. Final pricing is confirmed in a written proposal after reviewing your environment.
Basic
per user / month
Microsoft 365 support for teams that only need help with their cloud apps and accounts.
Essential
per user / month
Everyday assistance for your people, company devices and Microsoft 365.
Managed IT
per user / month
Proactive management to keep your technology reliable as your business grows.
Managed IT Complete
per user / month
Our broadest package, combining managed IT, security, backup and closer planning.
Prices exclude VAT where applicable and Microsoft 365 subscriptions. Basic and Essential include backup for one user mailbox; additional and shared mailboxes are quoted separately. Complete includes the agreed standard endpoint-security and Microsoft 365 backup tools. Other software licences, Azure usage, hardware, onboarding, remediation and project work are quoted separately. Any minimum monthly charge and contract terms are confirmed in your proposal.
A simple example
Before Microsoft 365 subscriptions, tax, onboarding and any minimum charge, the indicative monthly support starting points are:
The right fit
Team size, devices, servers, sites, application complexity and service hours all affect the final scope. We agree support hours, response targets and responsibilities in your proposal.
Complete includes onsite attendance for covered incidents that cannot reasonably be resolved remotely, within the service area agreed in your contract. Projects, installations, office moves and requested visits outside that scope are charged separately. International onsite coverage, out-of-hours support, specialist 24/7 monitoring and recovery testing require a separate agreement.
Cloud & project services
Cloud assessment, migration and ongoing management are scoped around your workloads. Azure consumption and licences are separate from our service fees.
Identity, infrastructure and Microsoft 365 projects are quoted against agreed deliverables, dependencies and a delivery plan.
Already have an IT team, or operate internationally? We can discuss specialist assistance and coverage suited to your organisation.
Microsoft 365 subscriptions are charged separately. One user mailbox backup is included in Basic and Essential; Complete also includes the agreed standard endpoint-security and Microsoft 365 backup tools. Other licences and cloud usage are itemised in your proposal.
No. It is an indicative starting point. We assess your environment and confirm the total, any minimum charge, onboarding work and contract terms before the service begins.
Standard service hours and response targets are agreed in your proposal. Out-of-hours support and specialist monitoring require a separate arrangement.
Yes. Tell us your user count, country, systems and priorities. We will discuss an appropriate service and a personalised quote.
Call 020 8129 6754 or tell us what you need.